Molly shares her story of her parent's involvement in her school life, sharing insights into the relationships they had with school and education...which are indeed quite different!
[Optional] Synthesize a little! In one sentence, describe something you learned from your empathy exercises or analogous research.
The most prominent insight being that good learning conversations are all based on good relationships between all parties. Parent/teacher/student interactions in school are heavily loaded with fear and assumptions and result in odd power struggles.