This NYT article describing the culture of Zappos shows one attempt to open the doors to more good ideas - self-management or "holocracy." While autonomy is a major motivator, the company is struggling with the implementation of holocracy; it seems some people "want a boss." I wonder if our workforce is so used to being told what to do (does this emerge from our educational system?) that self-management is uncomfortable.
Also, though not the focus of the article, you get a sense of the type of environment that Zappos used to have and is trying to recreate...one that promotes play. The physical environment and cultural norms undoubtedly influence what people do - and feel they are supposed to do - at work.
Finally, I am intrigued by Hsieh's move of the company to downtown Las Vegas, partially in an attempt to revive that part of the city. The public good is clearly a part of what defines success for this company. This makes me wonder about explicit goals (the bottom line) and broader goals (our responsibility to our communities). I think that having multiple levels of goals can unlock some good ideas. Note too, the use of shipping containers in the new office construction.