Elephant in the room

You can't change what you refuse to confront.

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Photo of Elysa Fenenbock

Great post. I think part of the magic in these situations is in being non-confrontational when you 'confront' the topic. For instance, I never say "I think xyz..." I merely shared user quotes and statements to make the issue become clear, then the group can't argue with me. I'm not the one making the point, the users are. I often use this approach of letting the users make the argument for me.

Also, as a teacher, you are often asked to create lessons which bring the students to the answer/solution without having to lead them there yourself. How might you design a meeting with fellow teachers/administrators where they, too, are able to see the elephant in the room without you needing to be the one to point it out?

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