Sometimes you have to Dig a Little Deeper
This is an interview of one of my students, it designed to get her to open up about how she sees herself and how the world sees her.
[Optional] Synthesize a little! What's one take away or insight to leave people with?
Getting to know a person takes time and empathy interviews require asking questions that go below surface level. I have known Abigail for several years and she is always a friendly and outgoing person. She is also a member of our Innovation Diploma Program and is used to conducting interview and observing others. It was interesting during our conversation how she was hesitate to speak about herself. I found myself having to dig deeper to get her to answer questions.